Senior Instructional Portfolio Manager - Gies College of Business

Senior Instructional Portfolio Manager - Gies College of Business

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### Teaching and Learning

#### Job Summary

The Senior Instructional Portfolio Manager (Senior IPM) is a senior member of the instructional support team who oversees the planning, delivery, and evaluation of high-enrollment online courses across multiple portfolios. Independently manages complex course operations, supervises and mentors a small pod of IPMs and/or support staff while continuing significant individual contributor work. The Senior IPM provides day-to-day operational leadership, supports consistency in instructional delivery practices, and serves as a resource for complex course, grading, and student support issues. Partners closely with faculty, graders, learning designers, and operational teams to improve workflows, support quality course delivery, and implement scalable process improvements across portfolios. Duties & Responsibilities

Instructional Team Leadership and Supervision

• Supervises and mentors a cluster of IPMs and/or support staff while continuing to independently manage complex portfolio responsibilities.
• Provides coaching, guidance, and performance feedback to support staff development and operational consistency.
• Supports onboarding and mentorship of new instructional support staff and graders.
• Assists leadership with workload balancing and staffing coordination across portfolios based on course demand and operational needs.
• Leads cross-functional operational projects and reinforces best practices related to instructional support workflows, communication, and quality expectations.

Course Planning, Delivery, and Evaluation

• Oversees course planning and delivery across multiple portfolios, ensuring consistency, efficiency, and alignment with instructional and operational priorities.
• Serves as a senior operational partner for instructors across portfoli...