Senior Director, Executive Communications, Finance & Strategy

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

ServiceNow is reshaping how the world's largest enterprises run, and the financial story behind that transformation is as compelling as the technology itself. We are looking for an exceptional Senior Director of Executive Communications to serve as a trusted strategic advisor, thought partner, and master storyteller to ServiceNow's President and Chief Financial Officer.

This is not a traditional finance communications role. You will operate at the intersection of financial strategy, corporate narrative, and market credibility, translating complex financial performance, capital allocation philosophy, and long-range corporate strategy into clear, compelling stories that resonate with investors, analysts, employees, customers, and the broader market.

The ideal candidate is a seasoned communications leader with a passion for storytelling and a track record of building trust, loyalty, and advocacy for executive leaders and their organizations. You are a quick and creative thinker who excels at managing competing priorities, building cross-functional relationships, and delivering work that is inspiring, modern, and deeply connected to its audience.

You will be an embedded, trusted member of the President and CFO's extended leadership team, working in close partnership