IT Financial Application Administrator

PRIMARY OBJECTIVE OF POSITION

The Financial Application Administrator has a strong working knowledge of applications administrated by the Credit Union and is regarded as the subject matter expert (SME) for core business applications. Serve as primary Tier 2 support for business applications. This Individual will work closely with other services desk, desktop service, business units, security, infrastructure, business analyst and project management team. Install, configure, and manage associated financial applications following proper guidelines and procedures.

ESSENTIAL JOB FUNCTIONS

* Daily operations of Financial Systems Infrastructure + Perform system processing, adhering to appropriate schedules. + Leverage data acquired through regular health checks to create performance reports and regularly review reports with management. + Maintain NACCU ATM, Debit Card, and Online Banking infrastructure. Ensuring uptime, processor connectivity, and transaction/system health. * Provide 2nd tier technical support for tickets opened with credit union staff and vendors for multiple key/critical applications administered via Service Desk ticket system, phone, email, and remote support; documenting all work and escalating as when required. * System Responsibility + Responsible for management of financial systems access controls and user accounts. + Manage Financial systems and applications following proper procedures and guidelines. + Troubleshoot and support financial systems and applications. + Collaborate with business units and assist with any system maintenance /installation, including routine applications releases, patches, and application updates following proper change management procedures. * Maintain technical documentation including, but not limited to; software, hardware, and licensing inventory tracking; system and application installation and management procedures. * Proactively works with business units, business analysts and business applicatio...